National Jewish Health now offers Video Visits through MyChart. Patients in Colorado with access to a smartphone, tablet or a computer with a camera and a microphone can do a Video Visit.
Accessing Video Visit
A care team member will set up the appointment in your MyChart account. If you don’t have a MyChart account, you can download the MyChart app or sign up online.
You will need a computer or tablet with a working webcam, speakers and microphone or a smartphone.
Things to Remember
Complete the check-in process at least 15 minutes before your appointment.
Digitally sign the consent and other forms on MyChart prior to your appointment. (You’ll sign your consent forms during echeck-in. Please make sure you complete the process before you start your appointment.)
Ensure that you’re only logged in on one device. For example, if you plan to use your phone for the Video Visit, log out of MyChart on your computer.
Prepare for the appointment in a private place with a good Internet connection.
Tips for a Successful Visit
On a PC use Chrome as your web browser. On a Mac use Safari or Chrome.
Be sure your Internet connection is strong enough to play video online.
Be sure the volume is turned up and the mute button is off.